I have a Facebook account that I use it separately from my personal matter, this account is specifically for buying Ads on Facebook. Facebook freezed the account saying that it need verification, I had sent the required documents, and it has been 2 weeks. I still can't go in, however during the lock out Facebook is still charging me for the ads campaign that was setup using the account. I know because my credit card is still being charge and Facebook still sends me receipts. And I can't turn of my campaign or do anything now since I can't log in. I would really want to know how can I talk contact a person, like a person person so that I can solve this issue. I have been around the help center and I can't get myself to reach them.